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Lufthansa Cityline Shares Insights on Process Mining

Join Philipp and Maxi from Lufthansa Cityline as they discuss their experiences with Process Mining, including challenges and valuable lessons learned in implementing BPM strategies.
A new podcast episode of Bots & People was published on Oct 01, 2020:

Overview:

In this episode, Philipp and Maxi from Lufthansa Cityline discuss the practical implementations of Process Mining at Lufthansa, highlighting the challenges faced during its introduction and sharing valuable insights learned from their experiences.

Core content:

  • Philipp and Maxi detail specific use cases of Process Mining implemented at Lufthansa Cityline.
  • The discussion emphasizes the hurdles encountered while introducing Process Mining solutions.
  • Key learnings from the implementation process are shared, providing valuable insights for listeners.

Learnings:

  • Listeners will understand the practical applications of Process Mining in a large organization like Lufthansa.
  • Insights will be shared on overcoming challenges when integrating Process Mining into existing processes.
  • Expert perspectives on what can be improved in future Process Mining efforts will be explored.

The original content was published in German.

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