Join BPMN expert Volker Stiehl as he shares insights on process modeling through an engaging vacation planning scenario, highlighting key BPMN concepts and best practices for effective design.
A new blog post of Process Pitch was published on Apr 21, 2025 with the original title:
BPMN in Action: Booking a Last-Minute Vacation
Overview:
In this post, Volker Stiehl from THI guides us through a unique BPMN process focused on booking a last-minute vacation. Participants simulate the experience under time constraints, ensuring fun learning about BPMN principles and workflow efficiency.
Core content:
- Volker Stiehl demonstrates the process of booking a hotel under a tight timeframe, highlighting key BPMN concepts.
- The exercise emphasizes the importance of precise modelling with BPMN to achieve desired process outcomes.
- Key distinctions such as pools, lanes, and event types are clarified through practical applications.
- Participants engage in real-time decision-making while filling a suitcase based on hotel choices.
- A discussion on the ‘Happy Path’ in BPMN provides insights into clear modeling of preferred process routes.
Learnings:
- Understanding the role of pools and lanes is essential for effective BPMN process design with diverse stakeholders.
- Clear labeling and structured end events enhance clarity in process flow and outcomes.
- Effective communication through message flows vs. signals is fundamental in BPMN.
- Utilizing standard loops over explicit ones improves process efficiency and readability.
- Incorporating emotions within BPMN can create a more engaging learning environment.
The original content was published in German.