Discover the intricacies of process hierarchies in business management as insights from recent client meetings reveal the importance of functional and end-to-end structures in effective process governance.
2025-02-28 00:00:00
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy and Politics
Overview:
This episode discusses the essential structure of process hierarchy in business management. It highlights the importance of having both functional and end-to-end hierarchies for effective governance and management of business processes.
Core content:
- The author emphasizes the need for two interconnected hierarchies: a fully functionally decomposed process hierarchy and an end-to-end hierarchy.
- A functional hierarchy organizes business processes by domains like Purchasing and Marketing, which helps in assigning process ownership.
- The end-to-end hierarchy addresses processes that cross functional boundaries, making it crucial for efficiency.
- Assigning ownership of end-to-end processes can be challenging and requires careful consideration of which process impacts the overall execution the most.
Learnings:
- Understand how to structure your business processes effectively by using both functional and end-to-end hierarchies.
- Learn how to assign process ownership carefully, focusing on the processes that have the greatest influence on overall success.
- Discover the complexities involved in managing processes that differ across geographic or product line variations.
- Gain insights into the common challenges faced in process management and how to initiate a structured approach.
The original content was published in English.
