Explore the importance of process hierarchy in business management, as insights on functional and end-to-end structures are discussed, providing a nuanced approach to optimizing organizational processes.
A new podcast episode of Caspar Jans was published on Feb 28, 2025 with the original title:
S04E02: Process Hierarchy and Politics
Overview:
This episode discusses the importance of establishing a process hierarchy in business management. It emphasizes the need for both functional and end-to-end process structures to facilitate effective governance and adaptability across organizations.
Core content:
- The episode highlights a shared client interest in process hierarchy, illustrating the repetitive nature of discussions across different meetings.
- Two key hierarchies are recommended: a functional decomposition and an end-to-end process hierarchy for effective management.
- Assigning ownership of processes, especially end-to-end, can be politically sensitive and should be approached carefully.
Learnings:
- Listeners will understand how to implement a functional hierarchy for better process management.
- Insights on differentiating process variations across regions or product lines will be provided.
- Strategies for assigning process ownership while navigating organizational politics will be discussed.
The original content was published in English.