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Mastering Process Hierarchies for Effective BPM

Explore the importance of process hierarchy in business management, as insights on functional and end-to-end structures are discussed, providing a nuanced approach to optimizing organizational processes.

A new podcast episode of Caspar Jans was published on Feb 28, 2025 with the original title:

S04E02: Process Hierarchy and Politics

Overview:

This episode discusses the importance of establishing a process hierarchy in business management. It emphasizes the need for both functional and end-to-end process structures to facilitate effective governance and adaptability across organizations.

Core content:

  • The episode highlights a shared client interest in process hierarchy, illustrating the repetitive nature of discussions across different meetings.
  • Two key hierarchies are recommended: a functional decomposition and an end-to-end process hierarchy for effective management.
  • Assigning ownership of processes, especially end-to-end, can be politically sensitive and should be approached carefully.

Learnings:

  • Listeners will understand how to implement a functional hierarchy for better process management.
  • Insights on differentiating process variations across regions or product lines will be provided.
  • Strategies for assigning process ownership while navigating organizational politics will be discussed.

The original content was published in English.

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