Explore the intricacies of process hierarchy in business management, as discussed by the host of our latest episode, highlighting the balance between functional and end-to-end process structures.
A new podcast episode of Caspar Jans was published on Feb 28, 2025 with the original title:
S04E02: Process Hierarchy Politics
Overview:
In this episode, the importance of a structured process hierarchy in business management is explored. It discusses the necessity of maintaining both functional and end-to-end hierarchies to effectively govern processes, and addresses ownership challenges that may arise when implementing these structures.
Core content:
- The process hierarchy involves two interconnected structures: a fully functionally decomposed hierarchy and an end-to-end hierarchy.
- A functional hierarchy begins with main domains and breaks down into sub-domains, aiding in process ownership and organization.
- An end-to-end hierarchy includes processes that cross functional boundaries, making it challenging to categorize them logically within a functional hierarchy.
Learnings:
- Understanding how to create and manage a process hierarchy can significantly improve organizational efficiency and process management.
- Recognizing the challenges of assigning ownership in end-to-end processes is vital for effective governance and collaboration.
- Adaptation is key; addressing variations in processes across regions or product lines requires thoughtful differentiation in the hierarchy.
The original content was published in English.
