Discover insights from Caspar and Russell as they explore the complexities of ownership in business process management, emphasizing end-to-end integration and overcoming departmental silos for optimal functionality.
A new podcast episode of BPM 360 was published on Jun 04, 2024:
Overview:
The latest episode of BPM 360 features Caspar and Russell discussing the complexities of ownership in business process management. They highlight the importance of integrated end-to-end ownership across departments to optimize operational processes and address departmental challenges.
Core content:
- The episode revisits the concept of ownership, emphasizing its role in managing change and enhancing operational outcomes.
- Caspar and Russell address unique ownership challenges faced by departments like production and procurement, advocating for a cohesive strategy.
- The hosts focus on the necessity of end-to-end ownership for improved communication and integration among various departments.
- Global and local integration challenges are discussed, emphasizing the need for standardization across organizational levels.
- Practical examples from supply chain management illustrate the significance of aligning business strategy with process execution.
Learnings:
- Listeners will learn the importance of bridging gaps between functional areas through integrated process ownership.
- The episode underscores the necessity of strategic alignment beyond departmental boundaries to manage processes effectively.
- Insights into the challenges of aligning methodologies across departments and the potential role of a center of excellence are provided.
- Real-world examples reveal how misalignments can create inefficiencies, offering valuable lessons for organizations.
- The discussion prepares audiences to rethink their approach to cross-domain process ownership based on industry-specific needs.
The original content was published in English.