Explore insights on the significance of dual process hierarchies in business management, as discussed by an experienced consultant. Discover strategies to enhance ownership and execution across functions.
2025-02-28 00:00:00
A new blog post of Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy and Politics
Overview:
This post discusses the process hierarchy in business management, emphasizing the importance of having both functional and end-to-end hierarchies to effectively manage and govern business processes.
Core content:
- The author shares insights from three consecutive client meetings on the timely topic of process hierarchy.
- Two different process hierarchies are recommended: a functional decomposition and an end-to-end perspective.
- A functional hierarchy consists of high-level domains decomposed into specific business processes for accountability.
- An end-to-end process connects multiple functions but can complicate ownership assignments.
- Variation in process execution across regions and products must be considered in the hierarchy design.
Learnings:
- Understanding both process hierarchy types is essential for effective business process management.
- Strategizing end-to-end processes requires careful consideration of functional impact to assign correct ownership.
- Clients may reach different conclusions about hierarchy design, even when discussing the same fundamental concepts.
- Adaptability is key; processes may need to evolve as business needs and operations change.
- Common issues faced in process management, like organizational politics, can impact effective hierarchy implementation.
The original content was published in English.
