Discover insights on process hierarchy in business management as the host explores functional and end-to-end structures, addressing ownership challenges and variations across regions in engaging client discussions.
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025, with the original title:
S04E02: Process Hierarchy and Politics
Overview:
This episode discusses the process hierarchy in business management, emphasizing the importance of maintaining both functional and end-to-end hierarchies for effective process governance and design.
Core content:
- A unique experience of three client meetings showcased the relevance of process hierarchy in business.
- Two separate hierarchies – functional and end-to-end – are essential for managing business processes effectively.
- Establishing process ownership can be complex, particularly within end-to-end processes that cross functional boundaries.
- Successful implementation may require distinguishing variations in processes across regions or product lines.
Learnings:
- Understanding process hierarchy is crucial for managing and designing effective business processes.
- Identifying process ownership based on impact can streamline end-to-end process execution.
- Adaptation may be necessary to accommodate varied executions of processes across different contexts.
- Effective governance requires balancing common practices with unique client needs in process management.
The original content was published in English.
