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Navigating Stakeholder Challenges in BPM Initiatives

Discover essential strategies for effective stakeholder management in BPM initiatives as hosts Russell and Caspar explore cultural challenges, stakeholder mapping, and engagement techniques for project success.
A new podcast episode of BPM 360 was published on May 07, 2024:

Overview:

In the latest episode of BPM 360, hosts Russell and Caspar delve into stakeholder management within Business Process Management (BPM). They cover the identification of diverse stakeholder groups, the challenges faced in engaging them, and the cultural dynamics that influence successful BPM initiatives.

Core content:

  • Understanding stakeholder engagement requires moving beyond a focus on executive sponsors to address the wider range of individuals involved in BPM projects.
  • Identifying and mapping various stakeholder groups is essential for effective engagement, as it informs the project’s direction and stakeholder support.
  • Continuous stakeholder management is highlighted as crucial since organizational dynamics and personnel can shift, impacting stakeholder relationships.
  • Cultural challenges such as technical proficiency and generational differences can create barriers during BPM implementation, necessitating tailored engagement strategies.
  • Engaging influential stakeholders can transform project adversaries into advocates, leveraging their credibility in driving project success.

Learnings:

  • Listeners will learn how to effectively identify and engage a diverse group of stakeholders vital for successful BPM initiatives.
  • The importance of stakeholder mapping exercises will be discussed, providing actionable methods for assessing the influence of stakeholders on BPM decisions.
  • Strategies for continuous engagement and support from stakeholders will be explored, emphasizing the journey aspect of managing these relationships.
  • The episode provides insights into overcoming cultural barriers in BPM, equipping listeners with tools for better stakeholder communication.
  • Listeners will gain practical advice on converting adversaries into supporters to enhance project buy-in and success.

The original content was published in English.

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