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Navigating Stakeholder Challenges in BPM Initiatives

Explore essential strategies for effective stakeholder management in BPM initiatives as hosts Russell and Caspar discuss cultural challenges, community building, and the journey of continuous engagement.

A new podcast episode of BPM 360 was published on May 07, 2024:

Overview:

The latest BPM 360 podcast episode tackles stakeholder management in Business Process Management (BPM). Hosts Russell and Caspar delve into the cultural and perspective challenges faced in engaging various stakeholders, offering insights into effective management strategies for BPM initiatives.

Core content:

  • Discussion on shifting focus from executive sponsors to a broader understanding of essential stakeholders in BPM projects.
  • Identification of various stakeholder groups including project managers, compliance, and IT to ensure comprehensive engagement.
  • Highlighting the challenges in recognizing stakeholders, especially for new members in the organization.
  • Emphasizing continuous stakeholder management as a necessary journey rather than a one-time exercise.
  • Insights into cultural challenges affecting stakeholder involvement, including technical barriers and generational differences.

Learnings:

  • Understanding the importance of stakeholder mapping exercises for effective engagement and decision-making in BPM.
  • Strategies to convert project opponents into advocates by leveraging their expertise can foster project success.
  • How ongoing management adapts to shifts in personnel and attitudes within an organization.
  • The need to build community and maintain support through effective communication and storytelling.
  • Importance of identifying respected stakeholders to enhance credibility and influence within BPM initiatives.

The original content was published in English.

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