Join Mark as he discusses effective business metrics and management strategies in his new book, exploring process behavior charts and the red bead experiment in an insightful podcast.
2020-09-16 15:47:02
A new podcast episode of My Favorite Mistake was published on Sep 16, 2020 with the original title:
Measures of Success: Understanding Business Metrics
Overview:
This episode features a discussion between Mark and the host about Mark’s new book, “Measures of Success.” The conversation delves into effective methods for measuring and managing business success, including practical tools like process behavior charts and insights from the red bead experiment.
Core content:
- Mark’s new book, “Measures of Success,” focuses on the challenges of measuring business performance accurately.
- The episode explores the importance of distinguishing between useful metrics and vanity metrics in business management.
- Process behavior charts are introduced as a critical tool for understanding and improving business processes.
- Insights from the red bead experiment are shared to illustrate key points about process variation and quality control.
- Listeners are encouraged to check out Mark’s new podcast, “My Favorite Mistake,” for additional insights.
Learnings:
- Learn how to identify and use meaningful metrics that truly reflect business success.
- Understand the significance of process behavior charts in monitoring and controlling business processes.
- Gain insights on how vanity metrics can mislead business decisions and strategies.
- Discover how experiments like the red bead experiment can provide valuable lessons in quality management.
- Explore additional content on business mistakes and management strategies in Mark’s podcast.
The original content was published in English.
