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Balancing People and Processes: Mastering Organization and Communication in BPM

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In this episode of the BPM 360 Podcast, hosts Caspar and Russell discuss:

  • Challenges in managing human resources within BPM initiatives.
  • Importance of placing the right experts in appropriate roles.
  • Impact of effective knowledge management on organizational efficiency.
  • Pitfalls of implementing technology before establishing processes.
  • Significance of communicating BPM goals at all organizational levels.
  • Role and benefits of centers of excellence in BPM.
  • Strategies for preventing burnout and ensuring continuous development.
  • Engaging human resources to support BPM initiatives.
  • Embedding BPM into organizational culture through clear communication.

Outro with Music

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