Hi and welcome to the New Process Letter!
This is a really short and focused way to share with you my key learnings of the month and to inspire you to rethink processes.
So January, let’s do this. 🚀
Top BPM Topics 2025 ⬆️
Over 100 BPM enthusiasts from the BPM community took part in my survey for the top BPM topics for the coming year. These are my results and learnings:
1. 17% mention the use of process mining, 22% address the topic of process modelling and process architecture design and 46% want to deal with the topic of process improvement including AI and automation
→ I will keep these topics on my radar and try to look at them from a human-centric perspective. All of these topics are very important and I will help you stay on top of them. 🤝
2. 68% (1st place) see the topic of building a process-driven organization as the most important BPM topic in 2025 – e.g. getting people excited about processes, convincing top management, building frameworks, defining roles, building process culture
→ This top topic perfectly reflects the New Process Life Cycle: Starting with determining the purpose of BPM for the organization, developing a BPM strategy, designing a BPM framework, implementing the BPM framework and finally managing its execution and initiating improvement actions. It is important to get back to the basics more often. This is the only way to really get started with the next level of BPM. 🚀
Listening to the insights of the BPM thought leaders gave me many important insights into the top BPM topics.
→ The voices of Caspar Jans, Russell Gomersall, Daniel Matka, Matúš Mala, Christoph Piller, BJÖRN RICHERZHAGEN, Wil van der Aalst, Pedro Robledo, Martin Holling, Gia Thi Nguyen, J-M Erlendson & Roland Woldt give a good outlook for the BPM trends 2025.
To find out more, listen to Episode 60 of the New Process Podcast or read the full report on New Process Pro.
Experiencing BPM in Action – Visit at Canon Germany 📸
I had the opportunity to visit Canon Germany in Krefeld and spend two days looking at their BPM activities. Here are my learnings:
1. Transparency drives engagement
Formats such as
Helga Schiermeier
‘s “Processes & More” videocast show how openly sharing process insights makes BPM more accessible, builds trust, and encourages active employee participation.
2. Employee feedback is key! 🤝
I was able to talk to many employees and process owners about processes, their roles, and activities within them. This feedback was valuable for my suggestions on how to take Canon’s BPM game to the next level.
3. Experience processes up close
I love travelling to customers to see how processes are lived on site. You get to see first-hand how people work together, what kind of product or service is behind the brand, and you also get to know the purpose in an entirely different way. Not only is it great to see how New Process ideas are accepted and implemented. The insights I take back for my research are also very valuable. 🙏
I was a guest on the videocast. You can watch it here.
So, what’s next?
Together with the two creative minds Tobias Zucali and Martin Hochreiter from mkrz lab, I would like to invite you to a hackathon in Linz. In this co-creation format, we will find out together how we can use the Makers method to make processes truly experienceable.
On March 5 and 6, 2025, we will try out how to make a process tangible with paper, wire, ropes, cardboard, and more to inspire people, empower them, implement processes sustainably, and much more… 🪵
Are you interested in this extraordinary experience? Learn more: https://www.mkburg.de/en/new-process-and-mkrz-lab-hackathon/
Have a great day and thanks for reading!
Mirko
PS: I’ve noticed that some of the LinkedIn newsletters that I’ve subscribed to are arriving in my inbox later than they’re supposed to. If this is the case for you, feel free to subscribe to my New Process Update for regular and reliable updates 🙂
