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What I’ve learned in May to rethink processes

Hi and welcome to the New Process Letter!

This is a really short and focused way to share with you my key learnings of the month and to inspire you to rethink processes.

So May, let’s do this. 🚀

A journey to process-orientation 🔝

I was talking to

Lars Müller

about the BPM journey of
Lufthansa Technik
‘s procurement processes and how they have evolved over the years:

Process orientation doesn’t happen overnight: It’s important to point out that process orientation takes time and patience. Management support is also crucial to make changes in this direction. ☝🏻
Make milestones visible: Celebrating important steps, e.g. with release parties, can really motivate people working on the process.
Audits are not just for the auditors, they are for the people: You’re doing it to give them something they can use in their daily business. And with early involvement, you can rely on the community in the audits because they know the processes and can answer what the auditors want to hear.

If you would like to learn more, check out episode 51 of the New Process Podcast with Lars Müller.

So, what’s next?

We’re celebrating two years of the New Process Podcast 🥳

The New Process Podcast will be 2 years old in June and we are currently planning how to make it even better and more interesting for you. Therefore, we want to focus even more on the core of New Process.

→ More deep dives and more practical tips for you to get people excited about processes 🚀

But what do you think?

You know it’s important for us to involve you as much as possible in this process, so it would be great to get some feedback from you via message on LinkedIn or via this survey. 🙏🏼

Thank you very much for your support.

Have a great day!

Mirko

PS: Get the New Process Checklist for FREE 🚀

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