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Optimizing Business Process Hierarchies Effectively

Explore insights on process hierarchy in business, featuring practical strategies for managing functional and end-to-end processes. Discover the nuances that shape effective process ownership in diverse environments.

A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:

Process Hierarchy & Politics

Overview:

This episode discusses the importance of establishing a process hierarchy within businesses to effectively manage and govern processes. It highlights the necessity of maintaining both a functional and an end-to-end process hierarchy to accommodate diverse operational needs.

Core content:

  • The process hierarchy is vital for governing and updating business processes effectively, necessitating two separate yet connected hierarchies.
  • A functional hierarchy decomposes business processes into sub-domains, while an end-to-end hierarchy deals with processes that cross functional borders.
  • Assigning ownership in end-to-end processes can pose challenges, requiring careful consideration of process impact.

Learnings:

  • Understanding how to structure process hierarchies can enhance business operations and facilitate better process ownership.
  • Recognizing the differences in process execution across regions or products is essential for effective process management.
  • The discussion concludes that while there are guidelines for structuring processes, the application will vary based on specific organizational needs.

The original content was published in English.

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