Explore insights on process hierarchy in business, featuring practical strategies for managing functional and end-to-end processes. Discover the nuances that shape effective process ownership in diverse environments.
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy & Politics
Overview:
This episode discusses the importance of establishing a process hierarchy within businesses to effectively manage and govern processes. It highlights the necessity of maintaining both a functional and an end-to-end process hierarchy to accommodate diverse operational needs.
Core content:
- The process hierarchy is vital for governing and updating business processes effectively, necessitating two separate yet connected hierarchies.
- A functional hierarchy decomposes business processes into sub-domains, while an end-to-end hierarchy deals with processes that cross functional borders.
- Assigning ownership in end-to-end processes can pose challenges, requiring careful consideration of process impact.
Learnings:
- Understanding how to structure process hierarchies can enhance business operations and facilitate better process ownership.
- Recognizing the differences in process execution across regions or products is essential for effective process management.
- The discussion concludes that while there are guidelines for structuring processes, the application will vary based on specific organizational needs.
The original content was published in English.