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Process Automation Insights from Miragon Session

Join Thomas and Mirko as they explore process automation in Camunda, dive into Conditional Intermediate Events, and showcase innovative BPM strategies while overcoming challenges in real-time project execution.

A new blog post of Process Pitch was published on Feb 09, 2025 with the original title:

Techniker ist informiert

Overview:

In the latest Process Pitch session, Thomas Heinrichs from Miragon briefly outlines the development of an automated process. The session involved engaging discussions, technical demonstrations, and innovative design approaches to enhance efficiency and collaboration in BPM.

Core content:

  • Thomas Heinrichs was unable to attend, prompting another Thomas to step in, showcasing adaptability in the team.
  • A discussion of Conditional Intermediate Events and their integration in Camunda 8 emphasized further learning on established BPM concepts.
  • The session focused on evolving manual tasks into an automated process with various BPM tools and tasks being implemented.
  • Innovative elements like Service Tasks, Error Boundary Events, and exclusive Gateways were introduced to streamline technician processes.
  • The process ultimately rated a high score of 44 points, indicating successful execution and effectiveness.

Learnings:

  • Participants learned the importance of adaptability and collaboration in managing unexpected changes during process development.
  • Insights on the application of Conditional Intermediate Events deepen understanding of BPM processes and tools.
  • Transforming manual processes into automated systems demonstrates how BPM can significantly improve efficiency.
  • Integrating decision-making processes like DMN tables can enhance service workflows and technician management.
  • Effective design strategies can lead to high-impact outcomes, as evidenced by the impressive scoring of the developed process.

The original content was published in German.

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