Explore how Wil van der Aalst, the Godfather of Process Mining, elevates BPM through innovative strategies and insights on integrating human-centric approaches and artificial intelligence in process improvement.
A new podcast episode of New Process Podcast was published on Jun 21, 2023:
Overview:
In this episode, Wil van der Aalst, known as the “Godfather of Process Mining,” discusses the transformative potential of process mining in Business Process Management (BPM). He shares insights on how to engage stakeholders and the future role of AI in enhancing BPM practices.
Core content:
- Wil van der Aalst emphasizes the importance of process mining as a tool for continual improvement within organizations, advocating for a top-down approach to implementation.
- He highlights the necessity of obtaining management support to successfully utilize process mining, as it inherently identifies process issues requiring resolution.
- Flexibility in process design and the transparent sharing of process mining results can enhance stakeholder engagement and organizational culture.
- Wil discusses the evolving relationship between process mining and AI, suggesting that process mining can create valuable machine learning opportunities.
Learnings:
- Organizations should adopt process mining as an ongoing practice rather than a singular project to create a culture of continuous improvement.
- Understanding process mining technology and its implications is crucial for practitioners; practical experience yields deeper insights.
- The application of process mining prepares organizations for a data-driven future, necessitating robust educational frameworks around data use.
- Wil encourages organizations to prioritize transparency and data accessibility to foster informed decision-making at all levels.
The original content was published in English.
