Discover valuable insights on effective business process management with Christoph Piller, who shares innovative approaches and highlights the importance of clear communication in process modeling.
A new blog post of Process Pitch was published on Jul 14, 2024 with the original title:
Highlights and Learnings from Christoph Piller’s BPM Insights
Overview:
This article discusses key takeaways from Christoph Piller’s presentation on business process management (BPM). It highlights the importance of effective communication and alternative modeling tools, emphasizing customer independence in process design.
Core content:
- Christoph Piller emphasizes process communication through the symbol of information flow, integrating it effectively in process models.
- His work presents a viable alternative to the Camunda Modeler for business process modeling.
- He addresses the complexity of client interactions, highlighting that processes shouldn’t rely on customer inputs directly.
- Christoph’s approach to process interviews reveals actual resource and personnel costs associated with process analyses.
- The article concludes with a compelling comparison between initial and final process models shown during Christoph’s presentation.
Learnings:
- Readers will learn about the significance of structured communication in process management to enhance collaboration among stakeholders.
- The insights provide an understanding of how different tools can serve similar purposes in BPM.
- Learn how focusing on internal processes can reduce dependency on outside input, improving efficiency.
- Understand the importance of conducting thorough process interviews to uncover hidden costs.
- Gain insight into the practical application of model comparisons to measure progress and improvement in BPM initiatives.
The original content was published in German.
