BPM.today

Rethinking BPM: The Human-Centric New Process Approach

Explore how Mirko Kloppenburg rethinks business process management with a human-centric approach, emphasizing community building and engagement in this insightful discussion.

A new podcast episode of What’s Your Baseline was published on Oct 31, 2022:

Overview:

In a recent episode, Mirko Kloppenburg discusses the human aspect of Business Process Management (BPM) and introduces his New Process Lab, which blends traditional BPM tools with a human-centered approach to inspire community engagement and effective processes.

Core content:

  • Mirko Kloppenburg emphasizes the importance of people in BPM, moving beyond just achieving outcomes.
  • The New Process principles focus on trust, involvement, development, and giving meaning to the people involved.
  • Kloppneburg’s New Process Lab addresses the need for innovative exploration in process management.
  • Community building and experience design are key components discussed to inspire teams around process management.
  • Real-world examples illustrate how to effectively implement the New Process principles in organizations.

Learnings:

  • Listeners will understand the significance of incorporating human elements in BPM for successful outcomes.
  • The episode highlights how to foster community and design experiences for engaging process management.
  • Practical insights into implementing the New Process principles can be applied in various business contexts.
  • Experiments and shared experiences can enhance learning in process management, as advocated by Kloppenburg.
  • Access to resources like the New Process Checklist can help listeners rethink their own processes.

The original content was published in English.

OPEN FULL CONTENT
 

Get our weekly newsletter with the latest BPM news delivered straight to your inbox!

Share this news with fellow BPM enthusiasts:
ADVERTISEMENT
Scroll to Top