Explore the essential steps of process mining, including creating a reference model and analyzing processes, to identify improvement opportunities in your BPM initiatives.
A new blog post of What’s Your Baseline was published on Feb 06, 2025 with the original title:
Six Steps For Process Mining Project Success (Pt. 3) — Reference Model and Process Analysis
Overview:
This article is the third installment in a series about executing a Process Mining project, focusing on creating a reference model for analysis and evaluating discovered processes using a Process Mining tool. It emphasizes the importance of refining process diagrams and deriving insights from data analysis.
Core content:
- Step 4 involves creating a reference model in BPMN notation and ensuring consensus on how processes should operate under current conditions.
- Step 5 focuses on analyzing the discovered processes using various techniques, including high-level and detailed analyses to identify patterns and inefficiencies.
- Key analysis techniques include frequency analysis, time analysis, and bottleneck analysis, each offering insights into process improvements.
- Conformance checks help validate how closely actual processes follow established reference models, aiding in risk management.
Learnings:
- Readers will learn how to create effective process diagrams and ensure they reflect accurately agreed-upon processes before analysis.
- Analyze discovered processes to uncover significant inefficiencies and lead to optimized process paths through systematic investigation.
- Understand how different analysis techniques can highlight areas for improvement, facilitating more effective business process management.
- Gain insights into conformance checking as a means to validate process alignment with organizational models and support auditing efforts.
The original content was published in English.