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Strategies for Effective Management of Change in BPM

Discover effective strategies for managing change in organizations from expert Caspar Jans, as he discusses the critical aspects of the management of change process and its impact on business success.

Published on: 2022-02-21 13:00:00

A new podcast episode of What’s Your Baseline was published on Feb 21, 2022:

Overview:

In this episode, Caspar Jans from Software AG discusses the complexities of managing change within organizations, particularly focusing on technological shifts. He outlines effective strategies for implementing change management processes, emphasizing the importance of communication and governance.

Core content:

  • Caspar Jans explains the distinction between change management and the management of change, highlighting their interconnection and respective focuses on soft and hard aspects of change.
  • He identifies four types of changes: editorial, process, application, and combined changes, each requiring specific handling to mitigate potential issues.
  • The podcast explores the importance of impact analysis in the change management process, discussing the ‘rules of 10’ to emphasize the cost of unresolved errors.
  • Jans advocates for a centralized approach to managing change requests, involving a diverse group of experts to assess impact and feasibility
  • Process mining is introduced as a tool for analyzing change processes and improving agility in responding to organizational shifts.

Learnings:

  • Listeners will learn the fundamental principles of managing organizational change through a structured impact analysis and centralized governance frameworks.
  • The discussion highlights the necessity of communication strategies to bridge the gap between technical and human elements during change processes.
  • Understanding the different types of changes and their implications helps in developing tailored strategies for effective management.
  • Implementing process mining can provide valuable insights into the efficiency of change processes and identify areas for improvement.
  • The podcast emphasizes the importance of engaging cross-functional teams in change initiatives to foster a culture of collaboration and accountability.

The original content was published in English.

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