Explore how a mindset shift towards process-based management can transform organizational performance, as discussed by Roger Tregear, emphasizing the vital balance between mindset and toolset for BPM success.
A new blog post of Roger Tregear was published on May 15, 2025 with the original title:
All in the mind
Overview:
Process-based management (PBM) requires more than just the right tools; it relies heavily on a systemic mindset focused on collaboration and continuous improvement. Organizations must foster a culture that supports and values process thinking to enhance performance and achieve sustainable success.
Core content:
- Effective process-based management is primarily a mindset, requiring cross-functional collaboration and a commitment to value delivery beyond individual roles.
- A strong process mindset nurtures a culture of measurement, community focus, quality improvement, and openness to change within the organization.
- Tools are vital, but they must be complemented by a culture that supports ongoing improvement and collective responsibility for processes.
- Structured strategies, training, and community engagement are essential for developing and sustaining a process-centric organizational mindset.
Learnings:
- Understand the importance of a process mindset in driving organizational performance and the collaborative efforts needed across teams.
- Learn strategies to foster an organizational culture that embraces continuous improvement, quality outcomes, and performance measurement.
- Discover the significance of leadership and training in developing a process-aware culture that values communication and innovation.
- Identify practical actions to change minds and create an environment where process thinking becomes ingrained in daily operations.
The original content was published in English.