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Uncovering Improvement Opportunities in Process Mining

Discover how to identify key improvement opportunities in your Process Mining projects, with insights on effective recommendations and stakeholder engagement strategies to drive organizational success.

A new blog post of What’s Your Baseline was published on Feb 13, 2025, with the original title:

Six Steps For Process Mining Project Success (Pt. 4) — Find Opportunities

Overview:

This article concludes a series on setting up Process Mining projects, focusing on identifying improvement opportunities based on data analysis. It discusses compiling recommendations, creating business cases, and presenting findings to decision-makers to facilitate actionable changes.

Core content:

  • The final step in a Process Mining project is finding improvement opportunities through thorough analysis and stakeholder collaboration.
  • Create an initial list of recommendations with estimated benefits to prioritize which improvements to pursue further.
  • For each recommendation, define the impact on process levers, calculate ROI, and assess implementation feasibility.
  • Present the findings clearly to stakeholders, emphasizing the potential benefits and encouraging their input on recommendations.

Learnings:

  • Understanding the levers of process improvement will help gauge the impact of recommended changes effectively.
  • Estimating high-level benefits for recommendations can guide decision-makers in prioritizing process improvements.
  • Creating comprehensive business cases is crucial for stakeholder buy-in and effective project implementation.
  • Effective presentation of findings can significantly influence decision-makers’ approval for process improvements.

The original content was published in English.

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