Explore the insights of Thi Nguyen, Vice President at SAP, as he discusses the roles and structures of Centers of Excellence in organizations and their impact on business processes.
A new podcast episode of What’s Your Baseline was published on Oct 23, 2023:
Overview:
In this episode, Thi Nguyen discusses the complexities of establishing a Center of Excellence (CoE) within organizations. He shares insights on the structure, purpose, and lifecycle of a CoE, highlighting key considerations for its effective integration into business processes.
Core content:
- The episode features Thi Nguyen, a VP at SAP, discussing the implementation of Centers of Excellence in organizations.
- It covers what a CoE is, how they are structured, and the business case for establishing one.
- Listeners will learn about the appropriate time to transition from a CoE and whether multiple CoEs are necessary for different technologies.
- Thi’s experience spans various positions at Siemens, bringing a wealth of knowledge about CoE management.
- Additional resources include Thi’s shows and relevant articles on CoE frameworks and innovation models.
Learnings:
- Gain insights on how to effectively set up a Center of Excellence within your organization.
- Understand the importance of CoE in improving user adoption and streamlining processes.
- Learn about the considerations for CoE structure and the business case for its implementation.
- Explore best practices for deciding if a CoE is needed for each technology or process.
- Discover the lifecycle of a CoE and signals for when to phase it out.
The original content was published in English.
