Explore how to effectively create and manage End-to-End business processes, including key performance indicators, stakeholder coordination, and integrating risk management in your organizational framework.
A new blog post of What’s Your Baseline was published on Dec 02, 2021:
Overview:
This article provides insights into the End-to-End (E2E) business process view, emphasizing its significance in organization’s daily operations. It discusses definitions, creation, management of E2E models, and the importance of integrating risk elements within business processes for effective performance assessment.
Core content:
- The End-to-End (E2E) process view is essential for outlining how processes are experienced in daily work, structured around clear start and end events.
- E2E processes are integral to system implementations and process improvement initiatives, typically created during the Solution Design phase.
- To create an E2E process, stakeholders must collaborate to define the catalog of E2E processes, their performance indicators, and development coordination.
- Management of E2E processes involves ensuring interconnectedness between E2Es and their functional counterparts to maintain clarity and avoid redundancy.
- Incorporating risk management into E2E processes helps align with organizational governance and enables proactive compliance and risk mitigation strategies.
Learnings:
- Readers will learn how to establish and implement effective E2E processes, ensuring they align with organizational strategies and stakeholder needs.
- The article guides on assessing the effectiveness of E2E processes through the development and application of Key Performance Indicators (KPIs).
- Insights are provided on collaboration with Governance, Risk & Controls (GRC) teams to effectively integrate risk management into business process design.
- Managing various E2E processes as part of a cohesive framework ensures efficiency and clarity when aligning functional and overall business processes.
- Understanding E2E processes as part of a dual-view approach helps in comprehensive business process management, improving overall operational effectiveness.
The original content was published in English.
