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Understanding Maverick Processing in BPM

Discover the intricacies of Maverick Processing in organizational management, its causes, consequences, and solutions for improving process adherence to drive efficiency and maintain a healthy company culture.

A new blog post of MINAUTICS was published on Jul 09, 2021 with the original title:

What is Maverick Processing?

Overview:

Maverick Processing refers to the handling of tasks outside of standardized processes within organizations. This concept can have significant financial, qualitative, and cultural implications for businesses if not addressed effectively.

Core content:

  • Maverick Processing occurs when employees bypass established processes, leading to various operational inefficiencies.
  • It can be recognized through irregularities, such as invoices without corresponding purchase orders or unexpected inventory increases.
  • The causes include a lack of knowledge, poor leadership oversight, siloed thinking, and outdated processes.
  • Consequences include increased costs, decreased quality, and potential legal compliance issues.
  • Improving communication and enforcing process standards are essential to mitigate Maverick Processing.

Learnings:

  • Understanding Maverick Processing helps identify weaknesses in organizational workflows and compliance.
  • Recognizing signs of Maverick Processing can enable proactive measures to enhance overall process management.
  • Effective communication of process standards fosters a culture of compliance and efficiency.
  • Monitoring and correcting deviations from established processes are crucial in maintaining operational integrity.
  • A strong focus on process management can facilitate better alignment with organizational goals and reduce inefficiencies.

The original content was published in German.

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