Explore effective strategies for structuring business processes with insights on functional and end-to-end hierarchies, as discussed by an experienced BPM professional in the latest episode.
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:
S04E02: The Process Hierarchy Politics
Overview:
This newsletter discusses the importance of structuring business processes through functional and end-to-end hierarchies. It highlights the challenges of process ownership and the need for variation in process execution across different contexts.
Core content:
- In three client meetings, the topic of process hierarchy was addressed, focusing on effective governance and management of business processes.
- Two key structures are emphasized: a fully functional hierarchy and an end-to-end process hierarchy that spans across functions.
- Assigning ownership for end-to-end processes can be politically challenging and requires careful consideration of process impact.
- Questions arise on handling variations across countries or product lines, with solutions depending on specific business context.
Learnings:
- Understand the dual approach of using functional decomposed and end-to-end process hierarchies for optimal process management.
- Identify the importance of process ownership and the impact of various processes on overall business execution.
- Learn to navigate the complexities of process variations, ensuring relevance across different markets and scenarios.
The original content was published in English.
