Discover effective strategies for structuring business processes with insights on functional and end-to-end hierarchies, as shared by an experienced professional in recent client discussions.
A new podcast episode of Caspar Jans was published on Feb 28, 2025 with the original title:
S04E02 – Process Hierarchy & Politics
Overview:
This episode discusses the importance of process hierarchy in business management. It explores the dual structures of functional decomposed process hierarchies and end-to-end processes while addressing the nuances of varying process executions across different contexts.
Core content:
- The author emphasizes the significance of maintaining two connected process hierarchies for effective governance and management of business processes.
- A fully functional hierarchy starts at high-level domains, broken down into sub-domains until reaching individual business processes.
- End-to-end processes, which span multiple functions, create challenges for assignment of ownership, requiring careful consideration.
- Variations in process execution across countries or product lines highlight the need for differentiation in the process hierarchy.
- Meetings often yield similar discussions but diverge in conclusions based on specific contextual factors.
Learnings:
- Participants will learn to structure business processes effectively using both functional and end-to-end hierarchies.
- Listeners will gain insights into the complexities of assigning ownership in end-to-end processes to maximize impact.
- Understanding the significance of customization in process hierarchies is crucial for managing diverse execution requirements.
- The episode highlights how similar discussions can lead to different outcomes based on client-specific contexts.
- The content encourages a balanced approach to process management, integrating best practices with tailored strategies.
The original content was published in English.
