Discover key insights on process hierarchy in business management, including the importance of functional and end-to-end structures, as discussed by the expert in recent meetings.
2025-02-28 00:00:00
A new blog post of LinkedIn newsletter by Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy and Politics
Overview:
In the latest episode, Caspar Jans discusses the intricate topic of process hierarchy in business management. He emphasizes the necessity of two interconnected hierarchies: one functionally decomposed and the other an end-to-end structure, highlighting the importance of process ownership and addressing the challenges that arise in organizations.
Core content:
- Jans shares insights from three consecutive client meetings centered around the topic of process hierarchy, showcasing the blend of similarities and unique needs of each client.
- He explains the functional hierarchy, starting at broad functional areas and decomposing them into sub-domains and business processes for effective management.
- The need for an end-to-end process hierarchy is highlighted, essential for cross-functional processes like procure-to-pay, which do not fit neatly into the functional structure.
- Jans discusses challenges in assigning ownership to end-to-end processes and recommends prioritizing ownership based on impact within the organization.
Learnings:
- Readers will learn about establishing a structured process hierarchy to enhance governance, management, and design of business processes.
- Understanding the balance between functional and end-to-end hierarchies provides clarity on managing cross-functional processes effectively.
- Insights on navigating process ownership challenges will aid in understanding organizational dynamics in BPM.
- Critical questions regarding process variations across regions or product lines are addressed, emphasizing the importance of flexibility in process management.
The original content was published in English.
