Explore insights on managing business processes with a focus on process hierarchy and ownership dynamics, as discussed in three client meetings by our expert this past week.
2025-02-28 00:00:00
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy and the Political Landscape
Overview:
In the latest episode, insights into the structure of business process hierarchies were discussed, highlighting the need for both functional and end-to-end processes to effectively manage business operations. The challenges of assigning process ownership were also examined.
Core content:
- The concept of process hierarchy involves organizing business processes into functional and end-to-end structures for better governance.
- Functional hierarchy decomposes overarching domains into specific processes, aiding in process ownership and management.
- End-to-end processes span across functions and require careful management of ownership assignments to avoid organizational frustration.
- Discussions from three client meetings unveiled that while perspectives may differ, foundational insights on process hierarchy remained consistent.
Learnings:
- Understand the importance of maintaining both functional and end-to-end process hierarchies for effective process management.
- Learn how functional hierarchies serve as a basis for process ownership within organizations.
- Recognize the political challenges associated with assigning ownership of cross-functional end-to-end processes.
- Gain insights on navigating variations in process execution across different regions or product lines.
The original content was published in English.
