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Unlocking Competitive Advantage Through Knowledge Management

Discover how businesses can enhance their competitive advantage by systematically utilizing employee knowledge, as Antonius Gress shares insights on preserving expertise in an evolving landscape.

A new podcast episode of State of Process Automation was published on Mar 23, 2025 with the original title:

Digitale Wissenszwillinge: Strategisches Wissensmanagement im DACH-Raum

Overview:

In this podcast episode, Antonius Gress discusses how medium-sized enterprises can leverage unutilized employee knowledge as a competitive advantage, emphasizing the importance of systematic knowledge management to enhance decision-making and sustain competitiveness.

Core content:

  • Many companies overlook the potential of employee knowledge in favor of technological solutions, risking valuable insights that could otherwise drive innovation.
  • Knowledge is often unstructured, undocumented, and tied to individuals rather than accessible organization-wide, making it difficult to utilize effectively.
  • Strategies like digital twins and intelligent workflows can capture, structure, and make knowledge readily available for decision-making processes.

Learnings:

  • Listeners will understand the importance of securing and systematically utilizing employee knowledge to maintain competitiveness and avoid knowledge loss due to retirements.
  • The episode outlines practical approaches for companies to document knowledge effectively and ensure it is available for future use.
  • Learn how to implement efficient knowledge sharing practices that can enhance organizational decision-making capabilities.

The original content was published in German.

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