Volker Stiehl explores key BPM strategies and pitfalls, sharing insights on effective process modeling and transformation. Discover essential learnings from his experiences in business process management.
A new blog post of ProcessPitch was published on Nov 03, 2024 with the original title:
Das war wohl nix
Overview:
This post features insights from Volker Stiehl, a proponent of process-driven approaches in business process management (BPM). It highlights key stories, lessons learned from modeling pitfalls, and best practices for effective digital transformation.
Core content:
- Volker emphasizes the importance of understanding processes before attempting automation, promoting a structured approach.
- He advises against overloading process models and underscores the significance of clear objectives and straightforward processes.
- Professional guidance in BPMN modeling is crucial, especially for complex processes that require specialized knowledge.
- Volker suggests that BPMN should be used strictly for its intended purpose—modeling processes—to avoid confusion.
Learnings:
- Understanding the core process is essential for successful automation; without knowledge, efforts are likely to fail.
- Empower clients by teaching them the process rather than merely delivering outcomes, enhancing their engagement.
- Successful digital transformation relies critically on the use of BPMN as a foundational tool for clear process documentation.
- Effective model characteristics include a structured layout and adherence to best practices without mixing domains.
The original content was published in German.
