Discover how Barbara Brite effectively manages the Process Owner role at Whyte & Brite Laundry, driving continuous improvement and performance management to enhance service delivery.

Explore the invaluable insights gained over 18 years of collaboration in process management, as highlighted by key figures like Bassam AlKharashi and his influence on the field.

Discover vital frameworks and tools for process management in Roger Tregear’s comprehensive guide, essential for professionals aiming to enhance operational effectiveness and drive business success.