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Exploring Self-Organization at Phactum: Insights from Stephan Heigl

Discover how phactum’s agile transformation leads to self-organization within companies, as Stephan Heigl shares insights with host Mirko on overcoming hierarchical limitations in business processes.

2025-07-20 09:23:32

A new podcast episode of processpitch was published on Jul 20, 2025 with the original title:

Selbstorganisation in Unternehmen

Overview:

In the latest episode of processpitch, Mirko interviews Stephan Heigl from Phactum to explore self-organization in companies. They discuss the transition from traditional hierarchies to agile, self-organizing structures, emphasizing shared responsibility and continuous learning.

Core content:

  • Stephan Heigl highlights the limits of traditional hierarchies as companies grow and the need for structural changes to maintain project effectiveness.
  • Phactum’s journey includes developing their own framework for agile transformation, drawing inspiration from concepts like Holacracy while focusing on decentralized responsibility.
  • He uses the metaphor of a chameleon to an octopus to illustrate the shift from centralized control to a responsive organizational structure.
  • The “circle formation process” empowers employees to voluntarily assume responsibility and create self-managing teams within the organization.
  • Phactum aims to transition 80% of its structure to self-organization in the coming years, stressing the importance of direct action and experiential learning.

Learnings:

  • Understand the importance of evolving business processes as an organization grows, fostering agility and reducing managerial burden.
  • Learn how to implement self-organization practices that enhance employee engagement and uncover hidden talents within the workforce.
  • Explore the “delegation matrix” concept to clarify responsibilities within self-managing teams and improve collaboration with management.
  • Recognize the potential challenges of self-organization, including the need for ongoing adaptation and the risks of thematic overreach.
  • Glean insights on the future of organizational development and the value of sharing experiences with other companies undergoing similar transformations.

The original content was published in German.

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