Explore the critical topic of process hierarchy in business management as insights reveal the importance of both functional and end-to-end structures for effective governance and management.
A new podcast episode of Caspar Jans was published on Feb 28, 2025 with the original title:
S04E02: The Process Hierarchy and Politics
Overview:
In this episode, Caspar Jans discusses the critical importance of organizing business processes through two interconnected hierarchies: a functional hierarchy and an end-to-end hierarchy. He emphasizes the unique challenges of assigning process ownership across functions.
Core content:
- The podcast highlights the process hierarchy’s role in effective business management and governance.
- Listeners learn about the necessity of maintaining both functional and end-to-end hierarchies in process management.
- Emphasis on the complexity and political challenges involved in assigning process ownership in organizations.
- Details on how to approach process variations across countries and product lines are discussed.
Learnings:
- Listeners will understand the basics of functional and end-to-end process hierarchies.
- This episode teaches how to recognize the importance of effective governance in business processes.
- Insights into navigating the politics of assigning process ownership within organizations are provided.
- Listeners will explore strategies for managing process variations to enhance efficiency.
The original content was published in English.