Explore insights on process hierarchy in business management, as different client meetings reveal the importance of functional and end-to-end structures for effective process governance and ownership.
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy and Politics
Overview:
In his latest insights, Caspar Jans discusses the importance of establishing a process hierarchy in business management. He emphasizes the need for both functional and end-to-end hierarchies to effectively manage processes across different domains while addressing the challenges of process ownership within organizations.
Core content:
- Consecutive client meetings revealed the recurring topic of process hierarchies, highlighting the shared interests in effective process management.
- A dual hierarchy approach, combining functional decomposition with end-to-end processes, is crucial for optimal governance and process design.
- Assigning ownership in end-to-end processes can be politically sensitive but vital for their effective management.
Learnings:
- Understanding the structure of process hierarchies helps businesses improve governance and manage their operations more effectively.
- Navigating the complexities of process ownership is essential for achieving smoother cross-functional collaboration.
- Businesses must account for variations in processes across different regions or product lines to tailor their hierarchies accordingly.
The original content was published in English.
