Explore insights on effectively structuring business processes with functional and end-to-end hierarchies, addressing common challenges and variations across organizations from recent client meetings shared by an experienced BPM consultant.
2025-02-28 00:00:00
A new blog post of Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy and Politics
Overview:
In the latest episode, insights are shared on the importance of creating a process hierarchy in business management. This structure involves both a functional hierarchy and an end-to-end hierarchy, essential for effective governance and management of business processes.
Core content:
- The author discusses the significance of having two connected hierarchies: a functional hierarchy and an end-to-end process hierarchy for effective process management.
- A functional hierarchy allows for the decomposition of business processes into sub-domains, aiding in process ownership and organization.
- End-to-end processes that span across functions are highlighted, with emphasis on their complexity in assigning ownership within an organization.
- Different conclusions may arise from discussions around process variations across countries or products, emphasizing the adaptable nature of process hierarchies.
Learnings:
- Readers will understand how to structure their business processes into functional and end-to-end hierarchies for better governance.
- The importance of process ownership and the political implications of assigning it, specifically within end-to-end processes, will be highlighted.
- Key variables to consider when addressing international or product line differences in processes will be explored, showcasing the need for flexibility.
The original content was published in English.
